Wheelchair taxi recommendation
At the meeting, Mayor John Tory suggested he would support a push to make 輪椅的士推介 in Toronto “more reliable” and better equipped to meet the increasing demand of people with disabilities to get around.
Tory said his recommendation is that the taxi industry needs to review how it responds to non-traditional clients.
“I would like to think that maybe through good technology, and good promotion, we could see that in two to three years we are able to offer an independent wheelchair vehicle on a route for all those people who have mobility issues,” he said.
Mayor of Toronto, John Tory, says he will be working with the taxi industry and accessibility experts to create a way to have better wheelchairs available for people with disabilities. (CBC News)
Tory noted he would be working with the taxi industry and accessibility experts to create a way for wheelchair users to get around in a taxi.
“The industry needs to recognize,” he said. “We are doing that in New York City, and I’d like to see that happen here in Toronto.”
He wouldn’t elaborate on what that policy might be, but said the city needs to do a better job of supplying better wheelchair accessible vehicles and perhaps create a centralized online request system.
Public access recommendations
Provincial legislation adopted in 2013 created new accessibility regulations for taxi operators.
Right now there is no requirement that taxis carry wheelchair passengers, but some taxi companies have set up a separate call centre to help riders contact accessible taxi services.
Councillor Shelley Carroll said the report would bring an improvement, but noted public access to transit should also be addressed.
“We are having really low numbers of accessible taxis, wheelchair accessible vehicles on Toronto’s streets at this point, and I’d like to see that come up at the front of that conversation and also improve the ability of the disabled to get around the city,” she said.